Grievance officer
Capsico E-Commerce Private Limited (India). Grievance officer under the IT (Intermediary Guidelines) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.
The fastest way is in the app
Open your order and tap Help to chat with us. We acknowledge complaints within 48 hours and aim to resolve them within 15 days.
The grievance officer is to be appointed. Until then, complaints sent through Help in the app reach the same team.
- Name
- To be appointed
- To be appointed
- Phone
- To be appointed
- Address
- To be appointed
Write to us
Not using the app? Send your complaint here. It reaches the grievance officer and you get a reference number.